The Connected Guestroom — Re-Imagining In-Stay Experiences for the Modern Traveler
📅 Date: 27th May 2025
⏰ Time: 9:30 CET (Stockholm) / 10:30 EET (Helsinki)
Innovate. Inspire. Reimagine the Guest Experience.
Today’s guests expect more than comfort — they crave connection, personalization, and seamless experiences from arrival to departure.
In this webinar, we explore how the guest room can transform into the central hub of information, inspiration, and service. With new digital touchpoints, boutique and lifestyle hotels can elevate every in-stay interaction — while optimizing operations and unlocking new revenue opportunities.
Join us and SuitePad as we deep dive into the Connected Guestroom concept — and how modern technology can meet the expectations of today’s traveler.
What You’ll Learn
✅ Enhancing guest satisfaction through effortless access to services and information
✅ Unlocking upsell potential with smart in-room offers and experiences
✅ Driving operational efficiency with real-time updates and reduced manual processes
✅ Creating sustainable stays by reducing printed materials and waste
✅ Future-proofing your property with connected, guest-first digital experiences
Who should join?
- General Managers and Hotel Owners
- Revenue and Operations Leaders
- Sales, Marketing and Guest Experience Professionals
- Boutique and Lifestyle Hotel Innovators
Ready to scale your experience business?
Register now and discover how digital transformation can help you elevate your guests’ experience.
Meet Our Speakers
Erik Munoz – SuitePad
With years of experience at the forefront of hotel technology, Erik partners with forward-thinking hotels to redefine the in-room guest experience. At SuitePad, he helps boutique and lifestyle properties unlock new revenue streams, streamline operations, and create more personalised and connected stays for modern travellers. Erik brings a fresh perspective on how digital transformation can elevate both guest satisfaction and operational success. guest experiences and sales growth.
Hanna Lak, Hotelovate
As the organiser and moderator, Hanna brings insights into the modern guest journey and how technology bridges operations and experience.
About SuitePad
SuitePad transforms the guestroom into a personalised, digital experience that inspires and connects. Designed for modern travellers and forward-thinking hotels, SuitePad bridges the gap between guests and hotel services — creating effortless access to everything from room service and spa bookings to local tips and entertainment.
By blending convenience, personalisation, and sustainability, SuitePad empowers hotels to craft memorable stays while unlocking new ways to engage, delight, and surprise their guests at every touchpoint.
About the webinar series
Digitalise Your Business — The Guest Journey Unlocked is a webinar series brought to you by Hotelovate and leading partners, designed to inspire hospitality leaders to rethink and digitalize the full guest journey.
From smart channel management to in-room guest experience transformation — discover solutions that elevate guest experience, improve operations, increase sales and marketing, and optimise revenue and profit.
